Suraj Kumar
How Is Instant Messaging Revolutionizing Guest Services in the Hospitality Industry?
How Instant Messaging Is Transforming Guest Services in the Hospitality Industry Instant messaging is revolutionizing guest services in the hospitality industry by enabling real-time, personalized, and highly convenient communication between hotel staff and guests. The widespread adoption of smartphones and messaging apps allows hotels to respond instantly to inquiries and service requests, offer tailored experiences,…