Conversational AI designed to fulfill all of your Enterprise CX needs.
It's time to level up your conversations and start converting those leads into happy customers! We've got everything you need to make it happen. Whether you need basic features or want to go all out with our premium package, we've curated the perfect plan for your business. So what are you waiting for? It's time to get started!
Starter
₹ 4,500
Sandbox plan, get started with basic features, up to 5000 bot users.-
2 Bot (1 Webchatbot + 1 social media bot)
-
5000 bot users included
-
3 Agents
-
Web / Social Media bot Services
-
Play & Plug ( NO NLP & Gen AI )
Growth
₹ 7,500
Starter plan for individuals & small businesses, with upto 10000 bot users.-
3 Bot (1 Webchatbot + 2 social media bot)
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10000 bot users included
-
5 Agent
-
Web & Social Media bot Services
-
Gen AI Integration for context understanding
-
Conversation Flow Advance Analytics
Scale
₹ 9,999
Pro plan for any size of business, with upto 20000 bot users.-
5 Bot ( 1 web chatbot + 4 Social media bot)
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20000 bot users included
-
15 Agents
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
CUSTOM
Contact Us
Custom Plan, For any size of business, with 50,000+ bot users-
5 Bot ( 1 web chatbot + 4 Social media bot)
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50000+ bot users
-
Custom number of agents
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
Starter
₹ 13,500
Sandbox plan, get started with basic features, up to 5000 bot users.-
2 Bot (1 Webchatbot + 1 social media bot)
-
5000 bot users included
-
5 Agent
-
Web / Social Media bot Services
-
Play & Plug ( NO NLP & Gen AI )
Growth
₹ 22,500
Custom Plan, For any size of business, with 50,000+ bot users-
3 Bot (1 Webchatbot + 2 social media bot)
-
10000 bot users included
-
5 Agent
-
Web & Social Media bot Services
-
Gen AI Integration for context understanding
-
Conversation Flow Advance Analytics
Scale
₹ 29,997
Pro plan for any size of business, with upto 20000 bot users.-
5 Bot ( 1 web chatbot + 4 Social media bot)
-
20000 bot users included
-
15 Agents
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
CUSTOM
Contact Us
Custom Plan, For any size of business, with 50,000+ bot users-
5 Bot ( 1 web chatbot + 4 Social media bot)
-
50000+ bot users
-
Custom no of agents
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
Starter
₹ 3,000
Sandbox plan, get started with basic features, up to 3000 bot users.-
Whatsapp Channel Only
-
3,000 bot users included
-
3 Agent
-
Shared Team Inbox and Marketing Broadcasting Messages
-
Play & Plug ( NO NLP & Gen AI )
Growth
₹ 4,500
Starter plan for individuals & small businesses, with upto 10000 bot users.-
Whatsapp Channel Only
-
5,000 bot users included
-
5 Agent
-
Shared Team Inbox and Marketing Broadcasting Messages
-
Gen AI Integration for context understanding
-
Conversation Flow Advance Analytics
Scale
₹ 7,500
Pro plan for any size of business, with upto 30000 bot users.-
Whatsapp Channel Only
-
10,000 bot users included
-
10 Agent
-
Shared Team Inbox and Marketing Broadcasting Messages
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
CUSTOM
Contact Us
Custom Plan, For any size of business, with 50,000+ bot users-
Whatsapp Channel Only
-
50,000 bot users included
-
10 Agent
-
Shared Team Inbox and Marketing Broadcasting Messages
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
Starter
₹ 9,000
Sandbox plan, get started with basic features, up to 3000 bot users.-
WhatsApp-focused customer connection
-
3,000 bot users included
-
5 Agent
-
Web / Social Media bot Services
-
Play & Plug ( NO NLP & Gen AI )
Growth
₹ 13,500
Starter plan for individuals & small businesses, with upto 10000 bot users.-
WhatsApp-focused customer connection
-
5,000 bot users included
-
5 Agent
-
Web & Social Media bot Services
-
Gen AI Integration for context understanding
-
Conversation Flow Advance Analytics
Scale
₹ 22,500
Pro plan for any size of business, with upto 30000 bot users.-
WhatsApp-focused customer connection
-
10,000 bot users included
-
10 Agent
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
CUSTOM
Contact Us
Custom Plan, For any size of business, with 50,000+ bot users-
WhatsApp-focused customer connection
-
50,000+ bot users included
-
10 Agent
-
Web & Social Media bot Services
-
Gen AI Integration for context understading
-
Conversation Flow Advance Analytics
Pricing Plan Comparison
| Features | Sandbox | Starter | Pro | Custom |
|---|---|---|---|---|
| Bot Features | ||||
| FAQ Topics | 15 Standard FAQs topics | 25 Standard FAQs topics | 50 Standard FAQs topics | Customizable |
| Queries | No | No | 5 Queries | Customizable |
| Dynamic Responses | no | yes | yes | yes |
| Multilingual Support | No | No | Yes (3+ languages) | Yes (Unlimited languages) |
| Personalized Webchat Widget | yes | yes | yes | yes |
| Handover to Human Agent | no | no | yes | yes |
| User Management | no | no | yes | yes |
| Users Supported The maximum number of unique hotel guests and customers who can interact with your chatbot within a billing period. This includes website visitors, direct bookers, and guests using hotel services. | 5,000 | 10,000 | 20,000 | 50000+ |
| Agents | 3 Agents | 5 Agents | 15 Agents | Customizable |
| Intent Detection | no | no | yes | yes |
| Fall-back Handling | no | no | yes | yes |
| Unexpected Input Handling | no | yes | yes | yes |
| Multiple Intent Handling | no | no | no | yes |
| Context Switching | no | yes | yes | yes |
| Feedback Replies | no | no | yes | yes |
| FAQ Answer Improvement | no | no | yes | yes |
| Integration Features | ||||
| Website Integration | yes | yes | yes | yes |
| App Integration | no | yes | yes | yes |
| Social Channels Integration | yes | yes | yes | yes |
| Messaging Channels | ||||
| yes | yes | yes | yes | |
| yes | yes | yes | yes | |
| no | yes | yes | yes | |
| Inbox Management | ||||
| Filter and Order Conversations | no | yes | yes | yes |
| Assign Conversations to Agents | no | yes | yes | yes |
| Conversation Prioritization | no | yes | yes | yes |
| Response Templates for Agents | no | yes | yes | yes |
| Add Tags to Conversations | no | yes | yes | yes |
| Add Notes to Conversations | no | yes | yes | yes |
| Agent Profile | no | yes | yes | yes |
| Dedicated Account Manager | no | no | yes | yes |
| Onboarding Specialist for Setup | no | yes | yes | yes |
| Video Call Support from Account Manager | No | No | 3 hours/month | Unlimited |
| Custom Campaign Automation | no | no | yes | yes |
| Campaign Personalization | no | no | yes | yes |
| Metrics Review | No | Quarterly | Monthly | Bi-Weekly |
| Custom Integrations & Features | ||||
| API & Webhook Access | no | no | yes | yes |
| Custom API Integrations | no | no | yes | yes |
| AI-Powered Features | no | no | yes | yes |
| Custom Chatbot Training | no | no | yes | yes |
| Advanced Customer Engagement | ||||
| Omni-Channel Campaigns | no | no | yes | yes |
| Chatbot & Human Hybrid Conversations | no | no | yes | yes |
| Advanced Lead Scoring | no | no | yes | yes |
| User Segmentation & Targeting | no | no | yes | yes |
| Automated Follow-ups | no | no | yes | yes |
| Multi-Step Conversations | no | no | yes | yes |
| Messaging Automation & Marketing | no | no | yes | yes |
| Bulk Messaging Campaigns | no | no | no | yes |
| WhatsApp Campaigns | no | yes | yes | yes |
| Email Campaigns | no | no | yes | yes |
| Customer Feedback & Survey Tools | ||||
| CSAT Survey (Chatbot & Agent) | no | no | yes | yes |
| Custom Feedback Requests | no | no | yes | yes |
| Post-Interaction Survey | no | no | yes | yes |
| Advanced Reporting | no | no | yes | yes |
| Detailed User Engagement Reports | no | yes | yes | yes |
| Campaign Effectiveness Metrics | no | yes | yes | yes |
| Features | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Bot Features | ||||
| Number of Users | 3000 | 5000 | 10000 | 50000+ |
| Shared Team Inbox | yes | yes | yes | yes |
| Canned Responses | yes | yes | yes | yes |
| Multiple WhatsApp Numbers | no | no | Yes (2 numbers) | yes |
| Mobile App | Android & iOS | Android & iOS | Android & iOS | Android & iOS |
| Custom Fields | yes | yes | yes | yes |
| Custom Roles | no | no | yes | yes |
| Team Management | no | no | yes | yes |
| Marketing Features Comparison | ||||
| Bulk Broadcast | yes | yes | yes | yes |
| Broadcast Limit | 3000 | 3000 | 3000 | 3000 |
| Opt-in Facilitation | yes | yes | yes | yes |
| Whatsapp Template Tracker | no | yes | yes | yes |
| Custom Bots | 1 | 1 | 1 | Custom |
| Multilingual Chatbot | no | no | no | yes |
| WhatsApp Catalogs | no | yes | yes | yes |
| Native Payments | no | no | yes | yes |
| Conversational Analytics | Basic | Advanced | Advanced | Advanced |
| Campaign Analytics | no | no | yes | yes |
| Bot Analytics | no | yes | yes | yes |
| API Capabilities | Basic | Basic (Message & Contact APIs) | Advanced (Message, Contact, Webhooks, Broadcast API) | Custom |
| Webhooks | Contact Webhook | Contact Webhook | Message, Stats, Conversation Webhooks | Custom |
| API Calls/Minute | 100 | 200 | 500 | Custom |
One platform. Far too many benefits.
Save time with minimal effort
Slash chatbot creation time & go live within minutes using a visual chatbot builder designed for non-developers.
Quick boost to revenue
Engage visitors, convert leads, and retain more customers with personalised conversations throughout user journey.
10x user engagement
Replace long boring forms with interactive conversational bots and watch your response rate soar.
Increased customer delight
Don’t lose customers to long wait times instead self serve with automated FAQs or solve queries with human assistance.
Succeed with data
Evaluate user conversations and analyse overall performance using exportable chat metrics, reports & flow analytics.
Improved team efficiency
Get your whole team working together on a chat manager equipped with routing rules, chat tools & quick shortcuts.
All your doubts, answered.
If you're hesitating, or trying a chatbot platform for the first time, do not worry. We've got answers for all your questions.
Yes we do you can sign up for a 14-day full access trial here.
When this happens you have two choices. Either upgrade to a paid plan or enjoy our free plan instead.
XequenceAI supports the use of the official Cloud API for services like WhatsApp. To use WhatsApp Business Accounts, you would need to set up your account and billing directly with the service provider or Facebook, as per their requirements.
XequenceAI does not charge you directly for WhatsApp usage. However, it’s important to note that WhatsApp Business Accounts implemented through the official WhatsApp Cloud API may have a pricing structure that depends on the type of conversation initiation: business-initiated or contact-initiated. This new pricing structure came into effect on February 1st, 2022.
The pricing structure may include free benefits such as Message Templates within the 24-hour messaging window and a certain number of monthly conversations. For specific pricing details and country-specific rates, it is advisable to refer to the official documentation provided by the WhatsApp Cloud API.
Regarding partnerships, XequenceAI may have special pricing arrangements or partnerships with business providers like 360Dialog. For more information on these partnerships and any associated benefits, it is recommended to visit XequenceAI’s website or contact their support team for further assistance.
XequenceAI does not charge any fees for sending emails. It is a free service that allows you to connect to email providers such as SMTP, SendGrid, or Gmail to send emails.
When it comes to sending SMS messages, XequenceAI does not handle the billing for SMS services. Instead, you can sign up directly with SMS service providers such as Twilio, SignalWire, or MessageMedia. Each provider has its own pricing structure, and it is recommended to review their official pricing details to understand the costs associated with sending SMS messages.
It’s important to note that XequenceAI does not add any markup on top of the pricing set by the SMS service providers. The pricing you encounter will be directly from the service provider you choose to work with. For specific pricing information and details, it is best to consult the official pricing documentation or contact the respective service provider directly.
Yes you can without any issues. Just go to your billing section to cancel the plan.
One platform. Far too many benefits.
Why Customers Win With Xequence?
Strategic Parternships & Scale
Xequence's Strategic Partnerships & Scale section provides the tools and resources to leverage partnerships and grow your business at scale. Xequence enables organizations to create and manage strategic partnerships, while also scaling their operations to meet the demands of a growing business.
Dedicated Customer Success
Xequence is designed to ensure that customers receive the highest quality support throughout their journey with our company. Our team of experts will help guide customers to success and provide them with the necessary resources to ensure their satisfaction.
Enterprise-ready
Xequence makes it easy to create conversational chatbots quickly and easily - with no coding required. It's the perfect solution for businesses looking to leverage the power of AI-driven conversations.